Shipping Policy
This policy applies to orders within the USA.
Shipping Times
- Transit Time: 5 to 10 Business Days (Monday to Friday)
- Handling Time: 1 to 2 Business Days (Monday to Friday)
- Order Cut-Off Time: 4:00 PM Eastern Standard Time (GMT-05:00)
Delivery Terms
- Carrier: USPS
- Delivery Estimate: 6 to 12 Business Days
Please note that shipping times are averages and not guaranteed.
Shipping Cost
- Free Shipping: Available on all orders within the USA.
Address Changes
We cannot alter the delivery address once an order is in transit. For address changes, please contact us at [email protected] before dispatch.
Order Tracking
You will receive a tracking number once your order is shipped, allowing you to monitor its status until delivery.
Incorrect Addresses
If an incorrect address is provided and the delivery is unsuccessful, the product will be returned to us. We will reship it once the correct address is provided.
Cancellations
Orders can be canceled anytime before dispatch. Once dispatched, please refer to our refund policy for further action.
Damaged Parcels
If your parcel is damaged in transit, reject the delivery if possible and contact our customer service. If you receive a damaged parcel without being present, reach out to us for next steps.
Tax Information
We do not charge sales tax on your purchases. Prices include all applicable fees, providing you with a transparent shopping experience.
Contact Us
- Email: [email protected]
- Phone: +86 16536907638
Thank you for shopping with us!